These Terms of Service ("Terms") form a binding agreement between you and Self Property ("we", "us"). By creating an account or otherwise using the platform at selfproperty.eu ("the Platform") you confirm that you have read, understood and accept these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.
Self Property is in the process of incorporation in Belgium. Until formal registration is completed, the Platform is operated by its founder as a natural person established in Belgium. These Terms will be updated with the company's registered name, address, and Belgian enterprise number (KBO/BCE) once incorporation is complete; this update will not change your rights under these Terms.
Self Property provides a cloud-based communication and organizational tool for co-owned residential buildings across the European Economic Area. The Platform enables building managers, co-owners, and tenants to share announcements, manage maintenance requests, organize meetings, store documents, exchange messages, and track expenses and provisions.
There are three user roles: Managers (building administrators who hold the paid subscription), Owners (co-owners who use the Platform free of charge), and Tenants (who also use it free of charge). You must be at least 16 years old to create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information during registration and keep it up to date.
Managers pay a flat monthly subscription of €5 per unit per month (VAT exclusive where applicable), based on the total number of units across their managed buildings. There are no tiers or volume discounts. All new manager accounts receive a 90-day free trial. No payment method is required to start the trial. Subscriptions are billed monthly via Stripe. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period. Owners and tenants are never charged.
If you are acting as a consumer within the meaning of Directive 2011/83/EU (i.e. outside your trade, business, craft or profession), you have the right to withdraw from this contract within 14 days of subscribing, without giving any reason. To exercise this right, email us at contact@selfproperty.eu with a clear statement of your decision to withdraw. If you exercise this right, we will refund all payments received, no later than 14 days after we are informed of your decision, using the same means of payment you used for the original transaction.
Note on digital services. By starting to use the Platform during the withdrawal period you expressly request that performance begin immediately. You acknowledge that once the service has been fully performed your right of withdrawal is lost, and that you may be required to pay for the part of the service actually used if you withdraw after performance has begun.
At the end of the 90-day free trial, managers must subscribe to a paid plan to continue using the Platform. If no subscription is taken, access is restricted until payment is made; a 30-day grace period applies before data becomes subject to deletion in accordance with the Privacy Policy.
You agree not to: use the Platform for unlawful purposes; upload malicious content, spam, or material that infringes third-party rights; attempt to access other users' data without authorisation; reverse-engineer or attempt to circumvent access controls; overload our infrastructure; or interfere with the operation of the Platform. We reserve the right to suspend or terminate accounts that violate these Terms.
Your use of the Platform is subject to our Privacy Policy. We process personal data in accordance with the GDPR. You retain ownership of all data you upload. Where you (as a building manager) use the Platform to process personal data of other individuals (co-owners, tenants, service providers) you are the data controller of that data and we act as your processor; on request we will provide a written Data Processing Agreement.
The Platform, including its design, code, and branding, is the property of Self Property. You may not copy, modify, redistribute, or create derivative works from any part of the Platform without our prior written permission. Content you upload remains your property; by uploading it you grant us a limited, non-exclusive, worldwide licence to host, display, and transmit that content solely for the purpose of providing the Platform to you and to other authorised members of your building.
The Platform is provided "as is" and "as available". To the maximum extent permitted by law, Self Property is not liable for indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to loss of data, loss of revenue, or property damage. We do not guarantee uninterrupted or error-free service. Our total aggregate liability for any claim arising out of these Terms is limited to the amount you have paid to us in the 12 months preceding the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for gross negligence, wilful misconduct, death or personal injury caused by our fault).
The Platform allows users to upload, store, and share documents such as meeting minutes, invoices, contracts, and other files. While we take reasonable measures to ensure the availability and integrity of stored data, Self Property does not guarantee that documents will be available at all times or that they will not be lost, corrupted, or otherwise become inaccessible.
Self Property is not responsible for the loss, corruption, or unavailability of any documents or files stored on the Platform, whether caused by technical failures, service outages, security incidents, account termination, or any other reason, except where such loss is caused by our gross negligence or wilful misconduct.
Users are solely responsible for maintaining their own independent backups of all documents and files uploaded to the Platform. We strongly recommend that you keep copies of all important documents on your own devices or storage systems at all times.
Self Property is a communication and organizational tool. It is not a property management company, syndic, legal advisor, accountant, or financial advisor. The Platform does not replace the legal obligations of co-owners, building managers, syndics, or co-ownership associations (VME/ACP/copropriété) under applicable national law.
Users remain solely responsible for complying with all applicable co-ownership regulations, including but not limited to: holding general assemblies, appointing a syndic when required by law, maintaining reserve funds, keeping proper accounts, obtaining required permits for building works, and meeting all statutory obligations under the relevant national civil code (e.g., Belgian Civil Code Book 3, French loi n°65-557, or equivalent).
Financial calculations provided by the Platform, including expense splits, ownership shares, and settlement reports, are for informational purposes only. Users should verify all financial data with a qualified accountant or financial professional before relying on it for official purposes such as tax declarations, general assembly voting, or legal proceedings.
Self Property is not responsible for any decisions made by co-owners, managers, or associations based on information displayed on or generated by the Platform. Self Property is not responsible for the failure of any building, co-ownership association, or user to properly organize, govern, or maintain itself or its property.
Documents, meeting minutes, and reports generated by the Platform are provided as organizational aids and do not constitute legally binding documents unless independently verified and executed in accordance with applicable law.
You may delete your account at any time from Settings. We may terminate or suspend accounts that violate these Terms, that remain unpaid beyond the grace period, or that are dormant for an extended period (with prior notice). Upon termination, personal data is deleted in accordance with our Privacy Policy.
We may update these Terms from time to time. Significant changes will be communicated by email or in-app notification at least 30 days before they take effect. Your continued use of the Platform after changes take effect constitutes acceptance. If you do not accept the changes, you may terminate your account before the effective date.
These Terms are governed by Belgian law, without prejudice to mandatory consumer-protection rules of the country where a consumer user is habitually resident. Disputes will be submitted to the competent courts of Brussels, Belgium, unless applicable consumer law gives you the right to bring proceedings in the courts of your country of residence. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
Questions about these Terms: contact@selfproperty.eu
SELF PROPERTY · selfproperty.eu · In the process of incorporation in Belgium